Casino BD (casinobd.ws) places the highest importance on the privacy of all its members. This Privacy Policy ("Policy") explains in detail how your information is handled when you use our website and mobile application.
By using our platform, you are deemed to have accepted this Privacy Policy. We encourage you to read it carefully. If anything is unclear, our support team is always ready to help.
Our Core Commitment: Your personal data will never be sold to third parties. At Casino BD, your information is used solely to improve the quality of your experience.
Casino BD only collects information that is necessary to provide you with the best possible service. We collect two types of data — what you provide directly, and what is gathered automatically while you use the platform.
Information Provided Directly by You
- Full name, date of birth & gender
- Email Address & Mobile Number
- Residential Address
- National ID or Passport Number (for KYC verification)
- Payment method details (bKash/Nagad/Rocket number)
- Support team interaction history
Automatically Collected Information
- IP Address & Device Type
- Browser & Operating System Information
- Platform access time & session data
- Gaming History & Transaction Records
- Information Collected via Cookies and Similar Tracking Technologies
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact Information | Account Creation & Communication | Yes |
| Identity Documents | KYC Verification & Age Confirmation | Yes (for withdrawals) |
| Payment Information | Processing Financial Transactions | Yes |
| Device & Browser Information | Security & Experience Improvement | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
Casino BD uses your information only for specific, legitimate purposes. Here is a clear breakdown of how your data is used:
- Account Management: To create, maintain, and secure your account.
- Financial Transactions: To process deposits, handle withdrawals, and prevent fraud.
- KYC Verification: To maintain a safe environment by verifying age and identity.
- Customer Support: To resolve your complaints, queries, and issues promptly.
- Promotions & Offers: To send you relevant bonuses and offers based on your preferences (where you have given consent).
- Responsible Gaming: To identify problematic gaming patterns and provide timely support.
- Legal Obligations: To comply with applicable laws and regulations.
Please Note: Casino BD will never use your information to show you irrelevant ads or send marketing communications without your consent.
To safeguard your data, Casino BD employs industry-leading security technology. Our multi-layered security framework protects your information at every level.
- 256-Bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for logins and withdrawals.
- Firewall & Intrusion Detection: Round-the-clock active monitoring to prevent unauthorized access.
- Regular Security Audits: Regular system audits conducted by independent third-party experts.
- Restricted Access: Only authorized personnel can access your data, and only when necessary.
- Data Backup: Secure, encrypted off-site backups are maintained on a regular basis.
Your Role: Beyond our technical safeguards, we encourage you to stay vigilant too. Use a strong password and report anything suspicious to us immediately.
As a Casino BD member, you have the following rights over your personal data. Contact our support team at any time to exercise these rights:
Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be restricted.
Right to Data Portability
You may request an export of your data in a readable, portable format.
Right to Opt Out of Marketing
You can opt out of promotional communications at any time.
Casino BD is strictly for users aged 18 and above. We do not knowingly collect or store data from minors. If we become aware that an underage user has created an account, it will be immediately closed and all associated data will be deleted.
A Note for Parents: If your child has accidentally created an account on our platform, please email support@casinobd.ws immediately.
Casino BD retains your data only for as long as necessary. Retention periods by data type are outlined below:
| Data Type | Retention Period |
|---|---|
| Account & Personal Information | For the duration of active account + 5 years |
| Financial Transaction Records | 7 years as required by legal obligations |
| KYC Documents | 5 years after account closure |
| Customer Support Contact | 3 Years |
| Log & Session Data | 12 months |
After the retention period, data is securely deleted or anonymized.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our privacy team. We will get back to you within 48 hours.
- Email: support@casinobd.ws
- Website: casinobd.ws
- Response Time: Within 24–48 Hours
Policy Updates: Casino BD may update this Privacy Policy at any time. Members will be notified by email of any significant changes. We recommend checking this page regularly.